There’s a reason that in the software world, we often say we are “pushing” users to the latest version – as it often requires a bit of encouragement to get users to upgrade. Using ReachOut in-app messaging software, we can easily target certain customer segments and offer timely, relevant offers to upgrade. This positions customers to innovate, while freeing up valuable internal resources devoted to supporting legacy versions.
In this video, learn how to set up an Automatic campaign, without any additional coding. You’ll learn:
- How to launch a campaign, segment audiences and target versions to ensure your customer support organization can handle demand
- How to best present upgrade offers for maximum success