Tag: Entitlement Management

The Gift That Keeps on Giving: 20 Tips for Software Licensing Renewal Success [Part 2 of 4]

In my first blog in this series I covered two factors that affect renewals: product- and purchase-related factors. I’ll now cover upgrade-related factors as they relate to software licensing renewal management processes and how you can drive more revenue from higher software licensing renewal rates. So why are upgrade-related factors important?  Customers buy software maintenance for two reasons: (1) access to technical support and (2) accessing …

December 9, 2015 Revenera

Software Monetization Basics Part 1: Software Licensing Terms

Software producers and device manufacturers are looking for new ways to drive revenue as competition heats-up across the global technology stage. As a result they’re introducing more software licensing options than ever before as they now have a variety of ways to monetize their products via software licensing solutions. The constant change can lead to complexity which can lead to confusion with the many licensing terms out there. A few years ago…

August 10, 2015 Revenera

Managing Entitlement Rights within SaaS Applications

Many software publishers transitioning from perpetually licensed software models to SaaS or subscription licensing models treat the entitlement rights associated with the SaaS model as an after thought. The reason for this trend is that many of these companies initially feel SaaS applications will inherently manage the entitlement rights required because the software licensing is “built in” to the application. Often, after the application has rea…

December 9, 2013 Brent Pietrzak

Where Does Entitlement Management Fit?

In working with many of our software publisher clients, I have observed an interesting trend. There is an emergence of a senior role within publisher organizations tied to revenue. This individual is sometimes called the Chief Accounting Officer or Chief Revenue Officer and his or her role differs significantly from the Chief Sales Officer or Chief Financial Officer. The Chief Sales Officer (CSO) is tied to bookings. This individual relies on a C…

December 5, 2013 Brent Pietrzak

Managing Software Updates & Upgrades Best Practices Part 2

In Part 1 of the 10 Best Practices for Managing Software Updates and Upgrades blog, I shared the first five best practices, including: Clearly differentiate update vs. upgrade processes Make the fulfillment process for paid upgrades and on-maintenance upgrades the same Make the software upgrade process a PULL process, not a PUSH process Make electronic software delivery upgrades available electronically (default) with an optional physical delive…

November 14, 2013 Revenera